| Time |
| SESSION NAME AND DESCRIPTION |
SPEAKERS |
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| 8:30 |
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| 9:30 |
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Introductions & welcome
This year, our conference focuses entirely on coaching and mentoring in the organisational context.
Whether you’re an internal coaching/mentoring sponsor, internal coach/mentor or an external supplier, here’s your chance to be inspired and stimulated by hearing pioneering and inspiring organisations’ stories, to try out and share approaches which can be applied in organisations, and, of course, to network and explore with peers and thought leaders in a self-contained friendly setting in central London. All topped off with the chance to celebrate colleagues ’- or your own - achievements in our annual awards reception.
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Liz Hall
Liz Hall
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Liz Hall is co-owner and the founding editor of Coaching at Work, an award-winning journalist, a senior practitioner coach and a mindfulness teacher/trainer/ consultant to coaches, leaders and the general public.
She is the author of Mindful Coaching (Kogan Page, 2013), author/editor of Coaching in Times of Crisis and Transformation (Kogan Page, 2015) and is currently writing a book on coaching for leaders as part of Penguin Business Expert Series. Liz has contributed chapters on mindfulness and coaching to Mastery In Coaching (Association for Coaching/Kogan Page, 2014), and Mindfulness in Organisations: Foundations, Research and Applications (Cambridge University Press, 2015), and on compassion (Compassion focused coaching, with Palmer & Irons, in The Handbook of Coaching Psychology - Eds Palmer & Whybrow, Routledge, 2019). She has written/worked for publications including The Guardian, The Financial Times, The Observer, The Daily Mail, People Management, Personnel Today, Doctor, Hospital Doctor, Occupational Health, Training Magazine, and Employers´ Law. She has trained with Bangor University’s Centre for Mindfulness Research and Practice amongst others and attended mindfulness retreats including with Thich Nhat Hanh.
Liz won the Association for Coaching’s Award for External Impact for the Coaching Profession in 2010-11.
Liz is passionate about how coaching, mindfulness and compassion can heal and transform, helping us lead authentic, courageous, happy and ethical lives. She splits her time between the UK and southern Spain where she lives with her husband, son and three rescue dogs, and her daughters when they are home from university.
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| 9:40 |
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KEYNOTE 1: Speaking truth to power
As a coach we are always choosing when to speak up and when to stay silent. Our client is choosing what to share with us and what to keep to themselves. Similarly, in the workplace and in the home, choices are being made moment by moment which can end up having far-reaching consequences. Our perceptions of power, status and authority greatly influence these decisions. ‘Speaking truth to power’, a popular phrase over the last couple of years, is a matter of individual and organisational survival, determining whether misconduct is exposed or tolerated, whether creativity is encouraged or supressed, and whether motivation and self-worth are strengthened or undermined.
In this talk, Megan will argue that speaking up is more than a simple question of individual courage; her research shows how speaking truth to power should be seen as relational and systemic, and that listening up is as important, if not more important, than speaking up. Those perceived to be powerful (and as coaches and clients, we often are) need to understand how their power affects what gets said. Megan will ask you to consider your own ‘conversational habits’ of speaking and listening, and will explain how the TRUTH framework she has developed can change coaching conversations, relationships and performance.
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Megan Reitz
Megan Reitz
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Megan is Professor of Leadership and Dialogue at Ashridge where she speaks, researches, consults and supervises on the intersection of leadership, change, dialogue and mindfulness. She is on the Thinkers50 radar of global business thinkers and is ranked in HR Magazine’s Most Influential Thinkers listing. She has presented her research to audiences throughout the world and is the author of Dialogue in Organizations and Mind Time. She is currently writing a book for Financial Times called ‘Speak Up’ due for publication in 2019.
Her passion and curiosity centres around the quality of how we meet, see, hear, speak, learn with and encounter one another in organisational systems. Her research and publications, featured in Harvard Business Review and Forbes magazine, explore the neuroscience of leadership, the links between mindfulness and leadership capacities for the 21st century and the capacity to ‘speak truth to power’ and enable others to do the same.
Before joining Ashridge, Megan was a consultant with Deloitte; surfed the dot-com boom with boo.com; and worked in strategy consulting for The Kalchas Group, now the strategic arm of Computer Science Corporation. She was educated at Cambridge University and has a PhD from Cranfield School of Management. She is an accredited executive coach with Ashridge and The School of Coaching.
She is mother to two wonderful daughters who test her regularly on her powers of mindfulness and dialogue.
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| 10:25 |
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Travel time to next session
Travel time to next session
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| 10:30 |
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CASE STUDY 1: Pinsent Masons: A coaching approach to leadership: A journey of weaving a coaching approach into the culture of an International law firm
Coaching for the firm’s partners (leaders) was first introduced in 2006, offering them coaching meetings with external coaches. I had a belief that the partners would benefit from taking time out to think. From humble beginnings partner coaching has now become part of the culture, interwoven with mindfulness, and is delivering a number of benefits including improved relationships, improved resilience and better decision-making.
Being responsible for the firm’s partner coaching programme since 2006 has enabled me to slowly weave a coaching approach into the culture,. Our board members have all been introduced to mindfulness, and a number of them have done coaching. Increasingly the approach is used by partner groups as part of their leadership activities including team building and organisational change.
This case study provides some stories and possible approaches to successfully getting legal firms and their partners engaged with the benefits for the organisation of doing coaching.
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Sophie Turner
Sophie Turner
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Sophie is an experienced business coach with an extensive corporate background in Strategy, change management and leadership development. She combines this experience with her intellectual rigour and emotional intelligence to provide a unique perspective. Sophie specialises in developing leaders; enabling her clients to access more from their abilities and potential to enhance their impact and performance.
Sophie has had a highly successful career in Organisational development for global law firms where she was particularly recognised for her energy and insightfulness in the development of senior individuals and teams.
Sophie is currently completing her accreditation to be a Master Coach with the European Mentoring and Coaching Council, as part of her Masters degree in Business coaching. When she's not busy with that, she enjoys another life as an enthusiastic participant in the world of arts, especially music, dance, theatre and literature. She loves travelling and experiencing different cultures especially food and the arts. She is a fitness enthusiast (running and pilates), and enjoys walking.
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WORKSHOP 1A: Time to think in organisations
What does it take for someone to do their finest, most independent thinking?
This was the question that Nancy Kline and her colleagues – prompted by the observation that the quality of the action we take depends on the quality of the thinking we do first – set out to explore over four decades ago.
The answers to that question resulted in the Ten Components of a Thinking Environment®, a model of human interaction that liberates the human mind to think for itself with unprecedented clarity, originality and rigour.
The Ten Components - essentially a way of being with people, rather than a set of tools or techniques - can be applied in almost any situation where people need to think well, either individually or in groups. Perhaps less obviously, it has also become clear that creating a Thinking Environment builds trust and connection, reduces conflict and can transform a team’s performance.
Join Anne Hathaway for an interactive workshop where you can personally experience the impact of the Thinking Environment on both your thinking and your connection with others.
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Anne Hathaway
Anne Hathaway
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Anne Hathaway has been described as a “walking Thinking Environment”. In 1993 a chance meeting and subsequent training with Nancy Kline, the originator of this work, gave her a means to explain her own instinctive approach to leadership and a structure to teach it to others. The Thinking Environment® model has informed all of her work ever since, as an executive coach, Thinking Partner, coach supervisor, facilitator and L&D/OD consultant to a wide variety of groups and individuals in the private, public and third sectors.
Anne’s particular interest is creating a culture of Listening in organizations and the impact this has on engagement and creativity.
In 2009 Anne was invited by Nancy Kline to take over the supervision, mentoring and assessment of Kline’s own student coaches, facilitators and consultants seeking accreditation by Time To Think, and became a founder member of the Time to Think Global Faculty.
Anne is a graduate of King’s College, Cambridge and INSEAD (twice: the MBA and Coaching and Consulting for Change programmes), a member of the AC and of the Global Supervisors’ Network. She was the 2018 winner of the Coaching at Work External Mentoring/Coaching Champion award for her work for Time to Think.
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WORKSHOP 1B: Coaching the Entrepreneurial Personality – expectations, realities and potential
The entrepreneurial personality has some specific traits such as the ability to see and grasp an opportunity, to optimise the use of time and move fast in thought and action, to name but a few. In this session we will share some of our experiences as coaches supporting entrepreneurs in different parts of Europe and the Middle East. What common traits have we found? Why is coaching so efficient with the entrepreneurial personality? What are our lessons from doing so? Do all entrepreneurs run their own business? Do you find entrepreneurial minds in large organisations? How do you foster an intrapreneurial culture and what are the benefits for the organisation?
Join us for a playful, stimulating and interactive session where 5 experienced coaches from UK, Belgium, Sweden, Greece and France share both their experiences, approaches and some tools when working with an entrepreneurial personality and compare their work in different countries and cultures.
We all work independently in our own businesses as well as collaborate in a network ‘CSYE – Coaches Supporting Young Entrepreneurs’ alongside other coaching colleagues from across the region offering pro-bono support for young Entrepreneurs in EMEA
https://www.facebook.com/groups/coachesupportingyoungentrepreneurs/
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Kathryn Pope
Kathryn Pope
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Kathryn Pope, PCC and a Past President of ICF UK has been coaching for the past 20 years. After a first career in marketing at senior levels in multi-nationals, she launched her own business working: one to one with the most senior leaders in global organisations across multiple sectors; with boards and senior teams to improve their individual, collective and organisational performance; with young entrepreneurs as they embark on their business building careers; and supervising and mentoring coaches as they grow and develop plus build their own businesses. She is a member of the IOD and a fellow of the RSA. KP spent 10 years volunteering for the ICF in various roles helping to build the coaching profession in the UK, EMEA and globally, which is how she connected with the other members of CSYE.
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Gaëtane Lenain
Gaëtane Lenain
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Gaëtane Lenain, ACC & current board member of ICF Belgium is a Leadership and Team coach. She facilitates workshops on building high performing teams for tech startup founders organised by Belgian incubators, accelerators and hackathons. Gaëtane coaches young entrepreneurs as well as leaders and teams working in large organisations. Her clients typically address topics such as leadership styles, vision & strategy and emotional intelligence to develop themselves as entrepreneurs or intrapreneurs.
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Lena Gustafsson
Lena Gustafsson
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Lena Gustafsson, PCC, holds a Master of social sciences majoring in Psychology. She is a past President of ICF Sweden and actively engaged in the development of coaching there, including representing them on a national council. She works both nationally and internationally in all sectors, from sole traders to multinational companies, public organisations and NGOs. She also mentors coaches across the region who are working towards an ICF credential. Besides working as a coach, she holds positions as entrepreneurial start up advisor, delivers leadership consulting and works in different company boards. She is an active member of Swedish Federation of Business Owners.
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Béatrice Melin
Béatrice Melin
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Béatrice Melin, MCC past President for ICF Provence in France, Board member of ICF France she coaches entrepreneurs and executives who are looking for a meaningful professional life, full of accomplishment and success. Béatrice comes from an entrepreneurial background her parents and grand-parents were entrepreneurs in France and entrepreneurship was part of her everyday life even as child and teenager. After 25 years in the corporate world she launched her own practice in 2003, and today she works as a Professional coach, and has never stopped training since.
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Barbara Asimakopoulou
Barbara Asimakopoulou
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Barbara Asimakopoulou, PCC holds an MBA and is a founding member and a past President of ICF Greece. With a background as a senior executive, HR Consultant and entrepreneur she has a passion for ethical leadership. Her clients include a diverse range of prestigious Greek and International organisations. She has developed a distinctive signature coaching style based on the wisdom and words of Greek Philosophy and Positive Psychology. She leads a coaching training programme at The National Kapodistrian University of Athens and is a published author of coaching and leadership books.
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| 11:30 |
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Tea & coffee (& exhibitions)
Tea & coffee (& exhibitions)
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| 11:50 |
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CASE STUDY 2: Kings College: Equipping students to thrive through coaching
Kings College London provides coaching to students, to enable them to make the transition into an adult world.
This academic year, the team is trialling targeted outreach to specific groups such as students who come from widening participation backgrounds and groups with discrete needs such as care leavers, estranged students and asylum seekers to further investigate the impact coaching has on wellbeing and student achievement.
After this session, you will:
understand the business case for coaching at Universities
appreciate the impact on students themselves
identify how to professionalise the service through supervision and accreditation
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Clare Norman
Clare Norman
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Clare Norman PCC
Having worked as an internal and external coach herself for over 18 years, Clare is familiar with the ethical dilemmas facing both. She is a certified coach supervisor, and a mentor coach, for internal and external coaches. Clare sees coaching supervision as vital to support coaches to stay sharp and stay safe; and her mentor coaching clients say that she challenges them to pay attention to their blind-spots and to operate at their edge. Her unique “lock-in” has a 100% success rate for coaches going for ICF accreditation, providing coaches with individualised mentor coaching in a group setting; and enabling them to break the back of their accreditation documentation.
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Wilnaliz Gracias
Wilnaliz Gracias
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Wilna Gracias LMSW, ACC
Wilna has spent the last 10 years supporting students in various capacities including working as a licensed master social worker in secondary schools, managing education programmes for youth charities and supervising Masters level interns in New York City. Having relocated to London, she has spent the last few years transferring her knowledge and skills into the higher education sector working as the Academic Support Manager, Success Coaching at King’s College London where she has co-created and managed a service based on using coaching and coaching principles to empower students to use their wellbeing as a tool for personal growth and success whilst at university. She is currently on secondment to manage the King’s Student Mental Health and Wellbeing Strategic Plan, an institution-wide plan to address student mental health. She has 3 years of coaching experience and is an Associate Certified Coach with the International Coach Federation. She is also a Youth Mental Health First Aid instructor with Mental Health First Aid England and will be launching a mental health consultancy in the next year.
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WORKSHOP 2A: Systemic coaching - delivering value beyond the individual
Coaching has achieved a great deal in the last forty years in enabling personal development. Peter and Eve, based on the book they have just finished writing for Routledge, will be presenting how Systemic Coaching can go further to deliver value, not just for the coachee, but for all the many stakeholders that the coachee’s work and life serve. They will present their model, process and tools of systemic coaching, how it differs from traditional coaching and how it brings the voice and needs of the stakeholders, including the wider ecology, into both the contracting, coaching and evaluation processes.
The workshop will include some live experience of engaging systemically.
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Peter Hawkins
Peter Hawkins
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Peter Hawkins is an international thought leader in systemic coaching, systemic team coaching, coaching supervision as well as leadership and organisational development and has taught in over 50 countries. He is Professor of Leadership at Henley Business School, Chairman of Renewal Associates, Honorary President of both the Association of Professional Executive Coaching and Supervision and the Academy of Executive Coaching. He is author of many best-selling books including: “Leadership Team Coaching” (3rd edition 2017 Kogan Page); “Leadership Team Coaching in Practice” (2nd edition 2018 Kogan Page); “Creating a Coaching Culture.” (McGraw Hill 2012); “Coaching, Mentoring and Organizational Consultancy: Supervision and Development” (with Nick Smith 2nd Edition 2013 McGraw Hill); “Wise Fools Guide to Leadership” (O Books 2006); “Supervision in the Helping Professions” (McGraw Hill 4th edition 2012).
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Eve Turner
Eve Turner
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Eve Turner is an accredited Master Executive Coach and Supervisor, sometime musician and a former senior leader in the BBC where she also did her initial coach training. She researches and writes on a range of subjects including supervision, ethics and contracting in coaching and supervision. The workshop title is taken from her second book which is co-authored with Professor Peter Hawkins. Eve has won two awards from Coaching at Work magazine: the 2018 Contributions to Coaching Supervision and 2015 Best Research Article Awards. She has also been recognised by the EMCC, receiving the 2018 EMCC Supervision Award and the 2015 EMCC Coaching Award.
Eve actively volunteers for some of the coaching professional bodies and in 2016 set up, leads and finances, the Global Supervisors’ Network, a unique, free-of-charge, participative network for supervisors worldwide working in coaching, mentoring and consultancy. Members provide each other with, and receive, Continuing Personal and Professional Development virtually every month: http://www.eve-turner.com/global-supervisors-network with 90 webinars to date. Eve also has a busy practice, working extensively with public and private organisations as a coach, supervisor, supervisor of supervisors and facilitator. Her qualifications include an MBA, MSc and MMus.
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WORKSHOP 2B: Coaching Stories: Flowing and Falling of Being a Coach
The session will cover: An overview of the Exceptional Achievement Model;
Anchoring the excellence of doing with the need for excellence at being too - this means taking ownership of your strengths and successes and embracing your weaknesses and failures in order to take care of yourself, your client (in front of you and organisationally) and the coaching itself; Sharing stories to illustrate and explore. The session will involve small group discussions to explore and share stories and experiences.
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Sam Humphrey
Sam Humphrey
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Sam Humphrey is an accredited coach, supervisor, researcher and author. She runs her own coaching business Grit Ltd and is also one of the founding partners of PSFI (formerly Moller PSF Group Cambridge).
An HR professional by background, Sam was the Global Head of Coaching for a prestigious multi- national organisation and spent several years in the luxury car industry. In her coaching role, she focussed on establishing the coaching infrastructure to deliver measurable business results. She was one of the first coaching professionals to launch a comprehensive Executive Coach Assessment Centre in Europe and Asia Pac in the early 2000s.
She has worked with over 75 professional services firms including magic circle law firms, accountancy, consulting and investment banking.
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Karen Dean
Karen Dean
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Karen Dean is a Master Certified Coach accredited by the International Coach Federation. She also enjoys her role as a coach supervisor. In leading Diabolo Limited, she has personally coached senior clients across 22 sectors, worldwide, for over 28 years. She has continued to learn about herself in this valuable process.
She is an award winning author and has co-written Coaching Stories: Flowing and Falling of Being a Coach by Karen Dean and Sam Humphrey, published by Routledge, with global distribution.
Karen is the originator of me:my™coach. www.memycoach.com which is an online self-assessment framework for coaches’ continuing professional development. “Emotional intelligence with digital technology” was the aim, as she embraced the opportunities which have come with rapidly advancing technology.
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| 12:50 |
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| 1:50 |
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KEYNOTE 2: Performance conversations
Many try to link coaching in sport to coaching in business without recognising the contextual differences between the two environments. Keith looks beyond the sport to bring a principles approach. 30 years of coaching in both environments have shown it’s the principles that need to bridge from sport to business. The challenge is working out how.
Areas we will explore include: Initial contracting; The fundamentals of a performance environment; When working hard is not enough; Lasting empowerment; The challenge of being good.
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Keith Antoine
Keith Antoine
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Keith Antoine is a performance coach with corporate and sporting experience. A background in IT and project management together with 3 decades of coaching elite Track & Field athletics is a rare combination. Keith has worked globally with organisations from all sectors. He coaches individuals and teams to achieve their chosen outcomes, currently focusing on developing leaders’ critical skill of holding effective performance conversations. He also uses his coaching skills to deliver practical, relevant and thought-provoking keynote presentations.
In the 80s and 90s Keith was Midlands sprints/hurdles/relays coach and GB coach for sprint & relay events. He has personally coached many international athletes, some to World & Olympic standard, including Helen Frost, Katharine Merry & Darren Campbell. From 2000-06 Keith was GB Disability Sprints Coach through the Sydney & Athens Paralympics, returning for the London 2012 Paralympics where his 3 athletes won 1 x gold and 2 x silver medals, all with personal best performances. The gold rush continued into Rio 2016 Paralympics with Richard Whitehead and the London 2017 ParaAthletics World Championships with Richard and Marlou van Rhijn.
Now creating the same reputation as a coach in business, author of Working Together [in 90 minutes], Keith’s practical approach is engaging and interactive, challenging and fun. As a performance coach, improving performance is what Keith does best.
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| 2:35 |
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Travel time to next session
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| 2:40 |
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CASE STUDY 3: Royal Surrey County Hospital NHS Trust: Maximising potential: Creating a coaching culture to support wellbeing of staff in an NHS Trust
As expectations of healthcare professionals change there is a need for clinical educators to provide an innovative platform, enabling staff to feel empowered and seek their own solutions. Since 2015, coaching has been an integral part of the training programmes for pharmacy. To promote this culture an inter-professional coaching programme was designed, trialled and now embedded as a Trustwide programme.
Overall the initial study results support the adoption of group coaching to nurture our staff, ensuring a positive learning environment and also providing them with skills which they can carry forward throughout their professional and personal lives.
In this session you will learn
• how the project was designed, delivered, and evaluated;
• how it responded to the needs of the organisation;
• steps taken to involve and engage with stakeholders;
• the lessons learnt and plans to create a sustainable programme;
• the practical elements you could take forward in your organisation
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Nicola Arnold
Nicola Arnold
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Nicola Arnold (PCC, CPCC, BA (Hons), Cert Ed, MAPharmT) is the Pharmacy Education and Development Manager responsible for the strategic planning and governance of education and training of pharmacy staff. She has implemented an internal coaching programme and also runs monthly reileince workshops for staff within the hospital and prides herself on the holistic approach she applies, to harness and empower individuals to strive for excellence, maximise their potential and support the wider values of the organisation. Nicola is also a registered coach with the NHS Kent, Surrey and Sussex Leadership Collaborative.
Outside the NHS, Nicola runs her own private coaching practice and in 2016 launched the Happy to be ME hub, an online community fostering a culture where everyone champions each other to be their authentic selves and be happy to be in their own skin. She has been nominated for three awards for supporting her online and local community in promoting creating a happy and more resilient society.
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Aga Kehinde
Aga Kehinde
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As an accredited coach, cancer educator and wellbeing consultant, Aga supports adults who have experienced serious health issue to navigate through the chaos of the diagnosis and reclaim the purpose and meaning into their lives.
Aga works with individuals and their families, support groups, local communities as well as healthcare providers, employers and non-profit organisations.
Organisations hire Aga to deliver group coaching programmes around health and wellbeing; and provide 1 -1 coaching for individuals returning to work after serious health issue ensuring successful transition and sustainable approaches are in place to manage ongoing challenges.
Aga also works with healthcare providers delivering workshops and facilitating groups to educate around compassion, communication and confidence. Her work equips individuals with the soft skills needed when interacting with someone experiencing a medical, personal, or professional crisis.
Individual coaching may involve :
• Developing practical strategies to manage the health issue/s
• Moving towards acceptance of the condition/situation, or designing a ‘new reality’ and a plan to achieve it.
• Regaining control of their health and developing productive partnerships with healthcare providers
• Supporting a return to work, reducing the stress that involves and making career decisions
• Enhancing relationships - developing the skills to have difficult but meaningful conversations.
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EXPLORATION: An Earthquake, The Chasm, and The Puzzle
Just over a month ago Neil was woken up in the early hours. By an earthquake. In Surrey. Shaken, he got up. Wrote. And posted on LinkedIN. What happened next was remarkable. Comments flooded in, including from present and past leaders in our professional coaching bodies: “Fabulous” Claire Palmer, “Brilliant” Hetty Einzig, “Painfully honest” Kim Gregory and “Bravo! Your message is loud and clear to me...As coaches, how can we help to make it louder and clearer in the wider system?” Tracy Sinclair. It’s clear that there’s a growing number of people have had their own earthquake moments in terms of being shocked at what's unfolding around them, are aware of the yawning gap between what they want their professional work to do and the future they wish for, and what they see happening in the world. As professionals and as citizens, they want to find their piece of the puzzle in bringing about a better future. You may be one of the many. In this interactive and emergent session Neil Scotton and Lise Lewis share the post, the thinking behind it, the responses it unleashed, and the latest on what’s happening in our profession. And open the discussion to your thinking, experiences and desires for action. Come and join the dialogue and exploration, meet new friends, share or find your piece of the puzzle and lets see what emerges.
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Neil Scotton
Neil Scotton
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Neil Scotton and Dr Alister Scott founded the One Leadership Project in 2011. It has a simple aim: to support, inspire and enable catalytic teams and leaders who are committed to making big change happen within and beyond their organisations.
Neil’s work is led by a simple vision of a conversation with a child yet to be born, who’s asking him ‘What did you do when you knew things needed to change.’ And being able to give that child an answer.
Making Big Change Happen is the focus of their work with commercial organisations, not-for-profits and catalysts. It guides the writing in their much-loved and award-winning Coaching at Work magazine column on the role of coaching in addressing the big challenges we face. It led the thinking behind ‘The Little Book of Making Big Change Happen’, which is getting rave reviews from CEO’s, Chief Transformation Officers, and caring, dynamic professionals. People like the fact they can simply open it, get something useful within 30 seconds, muse, and get on with their days.
The essence of it all is simply enabling people to be one team, as part of one organisation, recognising one humanity, one world and one future, whilst being at one with themselves – leading with authenticity.
Neil actively supports coaching communities and leaders globally. He received the ICF President’s award for his ‘evolutionary leadership’ and ‘contribution to the global profession’. He is a past President of the ICF in the UK.
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WORKSHOP 3: Can we coach the person, not the disorder?
The incidence of poor mental health is rising as never before, with a record 70.9 million prescriptions for antidepressants dispensed in England in 2018. At the same time, the practice of giving people a diagnosed “disorder” has come under increasing challenge from many working in mental health (such as the group “Drop the Disorder”). They say that some mental health diagnoses have no scientific basis and urge us to consider an alternative way of thinking about emotional distress. A way that focuses less on what’s wrong with someone and instead seeks to understand what happened to them. And to consider what are their symptoms telling them and us, and how might these actually be an attempt to help people to cope with their life experiences?
Mental health is an issue that affects everyone, whether you, a client or patient, a family member, friend or colleague, or you as a professional delivering a relational service, such as coaching. This session will consider some of the latest work on “disorders” and give you the chance to explore what might our role be, if working with someone who already has, or is given a diagnosis of a disorder? Is it possible to coach the person and not the disorder? Is coaching the place to hear their story? How do we manage boundaries, make choices about what we can and cannot do, and still be useful? This session will be interactive and facilitated in a highly generative Thinking Environment® for you to consider the implications and opportunities for coaches and affiliated roles such as managers and facilitators.
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Linda Aspey
Linda Aspey
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Linda helps leaders and teams to discover how to best lead themselves and others, to think creatively about challenges, overcome obstacles to success, and develop practical strategies and plans to deliver results. Over her 30 year career as a trained counsellor / psychotherapist and coach, including as BACP trustee and founding chair of BACP Coaching division, she has encountered many different facets of mental health and wellbeing, and seen all kinds of trends come and go. She is hopeful that awareness of the importance of mental health at work is something that will continue to grow, and not fade away. And as a Thinking Environment Teacher, Supervisor, Coach, Facilitator and Faculty at Time to Think she helps people to create conditions for truly independent thinking about issues that matter to them.
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Ewan Hilton
Ewan Hilton
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Ewan is responsible as Chief Executive for providing overall leadership to Gofal, the leading mental health and wellbeing charity, based in Wales, and their sister organisation, Breathe, that provides counselling and wellbeing support services to organisations and their employees. He has over twenty years’ experience of working in the independent housing related support, homelessness and care services. He currently represents the Wales Alliance for Mental Health on a number of national strategic groups driving improvements to health, housing and support services in Wales. Ewan is a champion of the Thinking Environment and is a trained Thinking Partner and Time to Think Facilitator.
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| 3:40 |
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Tea & coffee (& exhibitions)
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| 4:05 |
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CASE STUDY 4: Mentoring to support staff with lived experience of homelessness - Crisis
Many of you will be familiar with the Crisis at Christmas appeal, but Crisis do far more than that and work year round to support people out of homelessness for good! They do this through education, training and support with housing, employment and health. Crisis offer one to one support, advice and courses for homeless people in 12 areas across England, Scotland and Wales and are the UK national charity for homeless people. Crisis also campaign to end homelessness once and for all.
Crisis is now recruiting staff who have recent experience of homelessness themselves and who may need additional support, as part of their transition into employment and/or to help them to sustain employment. So as part of this support for the duration of their 18 months traineeship, the staff are offered a mentor.
The aims of the mentoring include: Providing support to people who may have been out of work for a period of time with their transition into employment; Helping the mentee to settle in more quickly into their role and organisation; Improving confidence, knowledge and skills in their current role; Helping people recruited to sustain employment when their traineeship ends.
The Case Study is led by Anna Dorward of Crisis with support from Lis Merrick of Coach Mentoring Ltd and will examine the need for a mentoring solution, showcase the design and development of the programme from its inception, share the lessons learned so far and the vision for the programme’s future.
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Lis Merrick
Lis Merrick
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Following a successful career in Human Resources with senior posts for Merrill Lynch, European Investment Banking and The Thomas Cook Group, Lis moved into a consultancy career in mentoring and coaching. She is currently Managing Director of Coach Mentoring Limited, the ISMCP Accreditation Chair (European Mentoring and Coaching Council International Standards for Mentoring and Coaching Programmes), a Visiting Fellow of the Coaching and Mentoring Research Unit at Sheffield Business School and an EMCC UK Governor. She was the EMCC UK President - June 2015 to June 2018.
Lis was voted: “Mentoring Person of the Year 2011/12” by Coaching at Work magazine in the UK.
Her experience in mentoring programme design and development is now internationally acclaimed, with over 150 mentoring programmes to her name. Lis researches, writes and speaks about mentoring and coaching and this work also informs her practice as an executive coach and designer of programmes. Her expertise and research is predominantly in the field of designing programmes with regard to talent management, coaching and mentoring women, supervision in mentoring and coaching and mentoring in a VUCA World.
Lis operates as a coach and consultant on a global basis and has over 30 years’ experience of working in cross-cultural environments. She lectures at Sheffield Business School on the MSc Coaching and Mentoring and on Coach Mentoring Ltd.’s own Post Graduate Certificate in Coaching and Mentoring for Leadership in Organisations, in association with Leeds Business School.
She holds an MBA and an MSc in Coaching and Mentoring from Sheffield Business School. She is a Fellow of the Chartered Institute of Personnel and Development and the Chartered Management Institute in the UK.
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Anna Dorward
Anna Dorward
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Anna Dorward is a Chartered Member of CIPD and has worked in a range of HR Development roles during her career. Her current role is Learning and Development Advisor at Crisis, the national charity for homeless people. Anna has responsibility for the development arm of the L&D function in areas such as mentoring and coaching.
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WORKSHOP 4A: Organisations and Neuroscience...what are they thinking?
This session will share some of the latest ways the coolest companies are using neuroscience to up their game.
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Amy Brann
Amy Brann
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Amy is the Director of Synaptic Potential, the international team of thought leaders applying cutting edge science to organizations. They have worked with companies such as Warner Brothers, EY, University of Nottingham Ningbo China, Twinings, the NHS, News UK, and Mondelez International. Their bespoke approach means they partner with organizations to help them strengthen their strategy, culture and performance.
The team works globally sharing reliably simple applications of neuroscience that lead to game changing insights and results. Having partnered with Bangor University’s Behavior Change Centre the approaches used gained additional credibility from the input of diverse researchers.
When Amy speaks she passionately delivers the message that you and your organization have a huge amount of potential that can be better accessed if you understand how to work with your brain optimally.
Leaving UCL medical school with a fascination around how to get people who are good to be even better Amy weaves all these insights into practical takeaways. Your brain may not be the whole answer…but it is the best place to start!
Amy is the author of three books: ‘Make Your Brain Work’, ‘Neuroscience for Coaches’ & ‘Engaged: The neuroscience behind creating productive people in successful organizations’.
She is also a visiting lecturer to Manchester Metropolitan University teaching the neuroscience of leadership on the Master of Sports Directorship programme.
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WORKSHOP 4B: Halos and Horns
The phrase “halos and horns” refers to an effect that has been written about in relation to selection and recruitment interviews. It suggests we make quick judgements based on a range of factors from voice to appearance (possibly due to unconscious bias and counter-transference) and then seek out the information that supports our initial view. Eve has developed a model to examine our coaching or leadership practice more inclusively rather than discussing individual cases. It works systemically, ensuring that every client or team member gets their time “in the sunlight” with each brought to supervision or to coaching. How might “halos and horns” relate to reflex reactions to our clients or team members? What is it that makes us find some clients or team members easier to work with, or means that we may particularly look forward to some discussions and less so to others? In this practical workshop we will examine our own practice and participants will leave with the model to use.
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Eve Turner
Eve Turner
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Eve Turner is an accredited Master Executive Coach and Supervisor, sometime musician and a former senior leader in the BBC where she also did her initial coach training. She researches and writes on a range of subjects including supervision, ethics and contracting in coaching and supervision. The workshop title is taken from her second book which is co-authored with Professor Peter Hawkins. Eve has won two awards from Coaching at Work magazine: the 2018 Contributions to Coaching Supervision and 2015 Best Research Article Awards. She has also been recognised by the EMCC, receiving the 2018 EMCC Supervision Award and the 2015 EMCC Coaching Award.
Eve actively volunteers for some of the coaching professional bodies and in 2016 set up, leads and finances, the Global Supervisors’ Network, a unique, free-of-charge, participative network for supervisors worldwide working in coaching, mentoring and consultancy. Members provide each other with, and receive, Continuing Personal and Professional Development virtually every month: http://www.eve-turner.com/global-supervisors-network with 90 webinars to date. Eve also has a busy practice, working extensively with public and private organisations as a coach, supervisor, supervisor of supervisors and facilitator. Her qualifications include an MBA, MSc and MMus.
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Natasha Maw
Natasha Maw
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Natasha Maw is a leadership trainer and executive coach with a background in broadcast journalism. She is currently employed as a Visiting Lecturer at Cass Business School where she teaches personal development and coaching skills on the Executive Masters in Medical Leadership and for the Executive Education department. She works part-time for the Longford Trust overseeing their mentoring scheme for ex-prisoners in higher education and has set up several coaching and mentoring schemes at the BBC and in academia.
Natasha's public and private sector clients include the BBC, The Tate Gallery, European Heart Foundation, University Hospital of Zurich, University College London, Endemol Shine, Crown Agents and several NHS Trusts. Natasha is a trained mediator and facilitator and is qualified as an NLP Master Practitioner and set up Quattrain, a media skills and leadership development partnership in 2014.
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Gregor Findlay
Gregor Findlay
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Gregor is an APECS accredited executive coach who works systemically with individuals and teams to enable personal and organisational change that sustains. Prior to coaching he spent 13 years in commercial leadership roles in multinationals and startup environments. Gregor has a particular interest in how leadership teams work together to facilitate change and particularly culture change within organisations. Representative Clients include Anglo American, Apple, BG Group, Britvic, Dell Computers, DWP, Gilead, Munich Re, National Grid, Qualcomm, QBE, Reed Recruitment, Sandoz, TalkTalk , TUI Travel and Walgreen Boots.
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| 5:05 |
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Closing remarks
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Liz Hall
Liz Hall
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Liz Hall
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| 5:15 - 6.30 |
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COACHING AT WORK AWARDS & RECEPTION
The Coaching at Work annual awards reception and ceremony will be held after the conference. All delegates are invited to join the proceedings!
The categories are:
⁃ Internal coaching/mentoring champion
⁃ External coaching champion
⁃ Contributions to coaching supervision
⁃ Best thought article/article series
⁃ Lifetime achievement
THE AWARDS PROCESS
The Coaching at Work team pulls together a shortlist of nominees in consultation with leaders and experts in the fields of coaching and mentoring, and suggestions from magazine readers. The shortlist is then shared with the Coaching at Work Editorial Advisory Board members who form the Awards Judging Panel, along with the Coaching at Work team. Those with the most votes win.
AWARDS CRITERIA
Internal Coaching/Mentoring Champion
⁃ Championing coaching/mentoring within their organisation
⁃ Raising standards and innovating within their organisation
⁃ But also external-facing, contributing beyond the organisation to the wider field, taking part in cross-organisational/body groups etc
External Coaching/Mentoring Champion
⁃ Generous with their time, energy and thinking for the greater good of coaching/mentoring, and those they serve
⁃ Contributing to raising standards
⁃ Innovating & challenging thinking
Contributions to Coaching Supervision
⁃ Helping to promote and foster debate around supervision
⁃ Challenging thinking in this field
⁃ Contributing to its development
⁃ Helping to raise standards
Best Article/Series
⁃ Well-written (e.g. clear, accessible, interesting, inspiring etc.)
⁃ Helps to foster good/best practice in coaching/ mentoring
⁃ Inspires new thinking and learning
⁃ Generates debate
Lifetime Achievement Award
⁃ A string of impactful achievements and contributions to the wider profession over a lifetime- challenging thinking, helping to shape and develop, raising standards, innovation, inspiration, walking the talk.
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